OUR Contact Details:
AH 03 54283043
email: firstname.lastname@example.org or email@example.com
Soy Wax is a completely natural and renewable candle wax. The soybeans produced to make the wax used in our candles are sourced from non-GM soy. This may not seem important because we are not consuming the wax, but on ethical considerations we have opted to do this.The wax is actually a type of vegetable oil.
Why Is This Soy Solid? Soy is an oil.
The soybeans are crushed, and the extracted oil is then hydrogenated by passing a solution of hydrogen through which changes the melting point and composition so that it solidifies at room temperature. Very similar to the way Copha is made.
Why Does Soy Wax Make A Superior Candle?
- It releases fragrance naturally and for longer.
- Soy wax candles actually last for 25 - 50 % longer than paraffin candles, making them more economical.
- Make from an environemntally friendly, renewable resource.
- Is water soluble. You can wash out your jars with hot, soapy water, which means recycled jars can be reused.
- Is biodegradable.
What Is Scent Throw?
When it's said that a candle scent "throws well", this means it fills the room with a strong, lasting scent. Soy wax candles not only have a great scent throw, but also have a cleaner smell. This is because the wax is clean burning and the fragrance is coming from the melted wax pool rather than the wick only.
What type of wicks do you use?
Our soy candles are made using lead-free, cotton wicks, soy bean wax and candle specific fragrances.
Why Should I trim my wick?
Having too large a wick length for your candle will mean it will burn far too quickly, with too large a flame. For safety reasons, the wick should be kept at less than 0.5 cm. Make sure you do not leave wick debris in the wax when you trim.
Trimming also prevents your wick from curling back into the wax - a common problem with softer, cotton wicks and it prevents a large "knob" forming on your wick.
How do I put my candle out?
The first thing to know is that you never, ever put the candle out by placing the lid on the jar. Either use a candle dipper, dip the wick into the melted wax or pinch it out. Blowing the candle out is of course the easiest, but it will also smoke for a while. This is the only time you will see a soy candle "smoking"
Why isn't the whole of the candle melting?
This certainly isn't a problem you will find with our candles, but the cause of this is the use of a wick which is too small for the jar. An incorrect wick size can also cause the candle to constantly go out.
What Is Tunnelling?
"Tunneling" is when a candle burns down the middle of the jar, leaving lots of wax stuck to the side of the jar. Candles will tunnel due to incorrect wick size or type.
How Do I Wash My Jars?
Soy wax will wash out easily with hot, soapy water: But remember DO NOT pour wax down your drains. The wax will solidify in the pipes and clog your sink.
Your Tealights are in plastic containers. Are they safe?
The plastic tea light cups we use are manufactured with 100% flame retardant polycarbonate plastic. Plastic tea light cups generally look nicer than metal cups, you can see the colour of the candle and they are more sturdy than the chaeper aluminium cups.
Do You Sell Unscented Candles?
We do make unscented candles. These are great for customers who enjoy the ambience of a burning candles, but prefer to have them unscented.
Do You Offer Candles For Retail Outlets?
Yes, we do offer wholesale rates. If you're interested in becoming a retailer please fill out the form on our wholesale page and we will contact you shortly with our pricing information and terms.
What Fragrances Do You Offer? This is most of the fragrances we use, and we are always adding new fragrances.
Gardenia Rich, diffusive and strong, this gardenia is extremely popular.
Jasmine A beautifully floral fragrance with notes of Jamine melded with a sublt rose essence.
Eucalyptus Leaf A rich and clean eucalyptus redolent of deep Australian Forest and floral notes.
Rose Victorian The elegant and romantic Victorian Era is embodied in this Heavy, sophisticated blend composed of an intense rose bouquet
Sweet LemongrassSweet vanilla cream with rich lemon enhanced by crisp orange peel and a light touch of honey.
Mango (New Formula) A mélange of delicious, tropical mango with a touch of vanilla.
Australian Bush A complex floral combination of sweet florals, touches of fresh green grass, sensual floral and green leafy notes, mixed with citrus
Mocha Chino Creamy milk chocolate wrapped in dark chocolate, melted with heavy whipping cream, and blended with your favorite coffee.
Citronella (New)This fragrance is a fresh, clean reconstitution of citronella oil with a natural lemon-grass gentleness for added appeal.
Slices of Fruit A fruity melange of sweet raspberries, peaches, strawberries, cherry, orange and grapefruit with a fresh hint of green.
Spearmint Energizing mint bouquet with predominant notes of spearmint leaves
Wattle Tree A complex yellow floral fragrance combination of jasmine, ylang, rose, lilies, and French lavender sweetened with fruity notes of peach and fresh citrus bergamot.
Coconut Milk & Peach (new) Sweet peaches with strong coconut, milk, and vanilla accents.
Cherry Blossom Fruity fresh raspberry combined with subtle ozonic notes.
Wild Strawberry Fresh, naturally sweetened strawberries infused with tart citrus and sprinkled with vanilla.
Lavender FieldsHerbal, earthy lavender with light floral and berry accords.
Blueberry Pie Ripe summer berries with bursting blueberry notes, warmed with cookie pie crust.
Morrocan Spice Fragrance Exotic ginger blended with warm clove, cinnamon and bay leaf sweetened with a touch of ancient vanilla and highlighted by subtle floral accords.
Passionfruit 118mls (4 oz) A juicy fragrance of fleshy and succulent passion fruit boosted by fresh citrus and enhanced by sweet white floral notes.
Lilac Fragrance A lively green floral bouquet of freshly-picked lilac blooms, moistened by spring dew.agrance.
French Vanilla Fragrance A warm and rich aroma that fills the senses with sweet and buttery notes.
Why do some candles look like they are not stuck onto the glass evenly”?
A: With some glass candle making containers- like a clear glass jar, the Soy wax has a tendency pull away from the glass. This is normal. There are different remedies; some people say warm the jars up before pouring, others say make them cold and pour in a colder environment. It may be caused by the difference in room and jar temperature. It really doesn’t bother me – it’s hand-poured soy! Note: I’ve had jars that look perfect when made, but after being exposed to the fluctuations in temperature they may change in appearance.. Like I said- not a big deal- it doesn't effect how the candle burns.
What is a triple-scented candle?
A: There are many types of wax blends, each with a predetermined amount of scent load capacity. Depending on this blend, it’s only possible to add between 15 mls of fragrance oil to 0.5 kg of wax.
Wax is like a sponge, it will hold only so much fragrance. Once that limit is pushed the fragrance oil seeps out of the wax.
Triple scented means that 1.5 ounces or 45 mls of fragrance per 0.5 kg of soy wax as opposed to 15 mls of fragrance per kg of wax. This is what makes it a triple scented candle.
What are the fragrances made of?
A: Each fragrance is a unique mixture. Some may be all natural oils, some may be all aroma compounds, and most will be a blending of the two, depending on the fragrance desired. Most companies have a similar range of fragrances, but each may have a proprietary blend which makes up that fragrance. If an essential oil is available, then that is our preferred option.
We chose the materials based on what makes the fragrances smell like you want it to AND how it will perform in our product.
Essential oils can vary hugely in cost, odour, and quality from season to season because of environmental factors in the country of origin, availability, and demand on the world market. There is no common "base" for all the fragrances
Each scent is a different blend of ingredients.
For best results, fragrances should be used in 6-18 months. Different
fragrances will last longer than others. The fragrance will not necessarily get
weaker, but will change in character or colour.
What is Frosting?
White, chalky marks that appear on the top of the soy candle. May be affected by pour temperature and is a natural characteristic of soy. I find it is more obvious when you have the darker colours.
Why does soy wax crystallise?
This is also known as "blooming", sometimes as frosting. The whiteness caused by crystallisation is similar to what you get on chocolate over time.
Sunlight and dramatic changes in temperature will accelerate the crystallisation which appears as white marks. It does not in any way affect the burning or the quality of the candle and really cannot be stopped completely.
Why does my candle have a large flame and smoking?
Never leave a candle burning if you think something is wrong with it. Blow it out immediately, and don't move it until the flame is out. Caution, if the flame is big, the jar may be hotter than normal.
Your wick may be far too large or the candle may be in a draughty area where it is being fanned. Be careful where you position the candle. Keep it out of traffic areas or near airconditioners or open windows. too much oxygen will cause it to burn higher and faster that is wanted.
Can I use a Plastic ( polycarbonate) Tealight Cup in my tart warmer?
Plastic tealight cups are made so that you can see the beautiful colored wax through the plastic. They are not to be used inside any enclosed holders such as tart warmers, tealite lamps, or tealite houses. The heat could build up and melt the plastic cup.
Can you refill my jar?
We encourage our customers to have their jars refilled for a number of reasons.
- It saves you money
- Some jars are quite expensive, so we prefer to recycle them
- We love our customers to come back
- We can customise the candle to your specifications
We will accept jars for refill if the jar are clean, intact and undamaged ie no chips, scratches or faults. Refilling a damaged jar may result in the jar breaking.
Remember to enjoy your candles safely.